Is WapGrow AI built on the official WhatsApp Business API?

Yes. It uses the official WhatsApp Business API, which is what makes green-tick verification and compliant broadcast messaging possible. Unofficial automation risks the number being restricted.

Do customers need to install anything?

No. Conversations happen in the WhatsApp your customers already use. Only your team uses the WapGrow AI interface.

Can more than one agent handle the same conversation?

Yes. The team inbox is shared, so conversations can be assigned and handed between agents with the full history intact rather than restarting on a personal device.

Can we take payments inside a WhatsApp chat?

Yes. Product catalogues and in-chat payments are supported, so a customer can browse, order and pay without being redirected to a separate checkout.

Our own product

WapGrow AI

WapGrow AI is a WhatsApp Business platform that lets marketing, sales and support teams run every customer conversation, automation and payment from a single shared inbox.

#Own product#WhatsApp API#AI chatbots#SaaS

Talk to an expert Visit the live site

The WapGrow AI campaign overview, showing sent, delivered, read and replied counts above a completed broadcast

What WapGrow AI does

Conversations

Shared team inbox
Assignment and handoff with full history
WhatsApp and Instagram in one place
Green-tick verified sender identity

Automation

No-code visual flow builder
AI lead qualification
Round-the-clock routine support
Explicit human handoff rules

Commerce

Product catalogues in chat
In-chat payments
Order capture without leaving the conversation
Shopify catalogue sync

Integrations

HubSpot
Salesforce
Zapier
Official WhatsApp Business API

WapGrow AI in use

The WapGrow AI campaign overview, with Meta messaging limits and plan usage above a sent / delivered / read / replied breakdown for a completed broadcast

The automation rules table, each row pairing a new-message trigger with a chatbot or send-message action, its on-off state and how many times it has run

The WhatsApp catalogue setup, offering a Google Sheets or Shopify source across a four-step connect flow

The WapGrow AI help centre, with email support and FAQs above topic cards for getting started, connecting a number, campaigns and the team inbox

A team inbox documentation page, annotating the channels sidebar, conversation list and open conversation on a screenshot of the product

How we built it

Challenges

Teams were running customer conversations from personal WhatsApp accounts. There was no shared history, no way to assign an enquiry, and no record at all once the person holding the phone was unavailable. Automating broadcasts unofficially risked the number being restricted.

Our Process

We built on the official WhatsApp Business API rather than an unofficial bridge, added a shared inbox with assignment and full history, then layered a visual no-code flow builder so people who do not write code could automate the repetitive half of the conversation.

Solutions

One inbox across WhatsApp and Instagram, AI chatbots with explicit human handoff, compliant broadcast campaigns, product catalogues and in-chat payments, and sync with the CRM and store a team already runs on.

Results

A verified sender identity, conversations that survive staff changes because they live in the platform rather than on a device, and a checkout that never leaves the chat.

At a glance

Product: WapGrow AI
Owner: DI Solutions (our own product)
Category: Conversational messaging platform
Channel: Official WhatsApp Business API
Stack: Next.js front end, Node.js back end
Integrations: HubSpot, Salesforce, Shopify, Zapier
Status: Live and actively developed

What does WapGrow AI do?

WapGrow AI unifies customer messaging on WhatsApp. Teams share one inbox instead of passing a phone around, build no-code AI chatbots to answer routine questions around the clock, send broadcast campaigns to opted-in contacts, and take orders and payments inside the conversation.

It runs on the official WhatsApp Business API, so businesses get a verified sender identity rather than an unofficial workaround that risks the number being blocked.

How do the AI chatbots work?

Chatbots are built in a visual flow editor, with no code. You lay out the conversation as steps and branches, decide where the bot answers on its own and where it hands off to a person, and publish. The bot qualifies leads and handles routine support continuously.

Does WapGrow AI integrate with existing tools?

Yes. It connects to HubSpot and Salesforce so conversations and qualified leads reach the CRM your team already uses, and to Shopify so product catalogues and orders stay in sync with the store rather than being maintained twice.

Who is WapGrow AI for?

Teams whose customers already message rather than email — retail and e-commerce, services businesses, and any support function fielding repetitive questions at volume. It suits companies that need a shared, auditable inbox rather than a personal WhatsApp account.

Support Center

Frequently Asked Questions

Find answers to common questions about our services, process, and how we deliver unparalleled digital solutions.

: Yes. It uses the official WhatsApp Business API, which is what makes green-tick verification and compliant broadcast messaging possible. Unofficial automation risks the number being restricted.
: No. Conversations happen in the WhatsApp your customers already use. Only your team uses the WapGrow AI interface.
: Yes. The team inbox is shared, so conversations can be assigned and handed between agents with the full history intact rather than restarting on a personal device.
: Yes. Product catalogues and in-chat payments are supported, so a customer can browse, order and pay without being redirected to a separate checkout.