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Our own product · Ongoing

WapGrow AI

WapGrow AI is a WhatsApp Business platform that lets marketing, sales and support teams run every customer conversation, automation and payment from a single shared inbox.

#Own product#WhatsApp API#AI chatbots#SaaS
The WapGrow AI campaign overview, showing sent, delivered, read and replied counts above a completed broadcast

Overview

About WapGrow AI

Our own WhatsApp Business platform. Marketing, sales and support teams run every customer conversation from one inbox, automate the repetitive half with no-code AI chatbots, and sell inside the chat with catalogues and in-chat payments — all on the official WhatsApp Business API.

  • Official WhatsApp Business API with green-tick verification
  • No-code chatbot builder with a visual flow editor
  • Shared team inbox across WhatsApp and Instagram
  • Catalogues and in-chat payments without an external redirect

Capabilities

What WapGrow AI does

01

Conversations

  • Shared team inbox
  • Assignment and handoff with full history
  • WhatsApp and Instagram in one place
  • Green-tick verified sender identity
02

Automation

  • No-code visual flow builder
  • AI lead qualification
  • Round-the-clock routine support
  • Explicit human handoff rules
03

Commerce

  • Product catalogues in chat
  • In-chat payments
  • Order capture without leaving the conversation
  • Shopify catalogue sync
04

Integrations

  • HubSpot
  • Salesforce
  • Zapier
  • Official WhatsApp Business API

Gallery

WapGrow AI in use

The WapGrow AI campaign overview, with Meta messaging limits and plan usage above a sent / delivered / read / replied breakdown for a completed broadcast
The automation rules table, each row pairing a new-message trigger with a chatbot or send-message action, its on-off state and how many times it has run
The WhatsApp catalogue setup, offering a Google Sheets or Shopify source across a four-step connect flow
The WapGrow AI help centre, with email support and FAQs above topic cards for getting started, connecting a number, campaigns and the team inbox
A team inbox documentation page, annotating the channels sidebar, conversation list and open conversation on a screenshot of the product

How we delivered it

From challenge to result

01

Challenges

Teams were running customer conversations from personal WhatsApp accounts. There was no shared history, no way to assign an enquiry, and no record at all once the person holding the phone was unavailable. Automating broadcasts unofficially risked the number being restricted.

02

Our Process

We built on the official WhatsApp Business API rather than an unofficial bridge, added a shared inbox with assignment and full history, then layered a visual no-code flow builder so people who do not write code could automate the repetitive half of the conversation.

03

Solutions

One inbox across WhatsApp and Instagram, AI chatbots with explicit human handoff, compliant broadcast campaigns, product catalogues and in-chat payments, and sync with the CRM and store a team already runs on.

04

Results

A verified sender identity, conversations that survive staff changes because they live in the platform rather than on a device, and a checkout that never leaves the chat.

What does WapGrow AI do?

WapGrow AI unifies customer messaging on WhatsApp. Teams share one inbox instead of passing a phone around, build no-code AI chatbots to answer routine questions around the clock, send broadcast campaigns to opted-in contacts, and take orders and payments inside the conversation.

It runs on the official WhatsApp Business API, so businesses get a verified sender identity rather than an unofficial workaround that risks the number being blocked.

How do the AI chatbots work?

Chatbots are built in a visual flow editor, with no code. You lay out the conversation as steps and branches, decide where the bot answers on its own and where it hands off to a person, and publish. The bot qualifies leads and handles routine support continuously.

Does WapGrow AI integrate with existing tools?

Yes. It connects to HubSpot and Salesforce so conversations and qualified leads reach the CRM your team already uses, and to Shopify so product catalogues and orders stay in sync with the store rather than being maintained twice.

Who is WapGrow AI for?

Teams whose customers already message rather than email — retail and e-commerce, services businesses, and any support function fielding repetitive questions at volume. It suits companies that need a shared, auditable inbox rather than a personal WhatsApp account.

FAQs

WapGrow AI - questions we hear most

Is WapGrow AI built on the official WhatsApp Business API?+

Yes. It uses the official WhatsApp Business API, which is what makes green-tick verification and compliant broadcast messaging possible. Unofficial automation risks the number being restricted.

Do customers need to install anything?+

No. Conversations happen in the WhatsApp your customers already use. Only your team uses the WapGrow AI interface.

Can more than one agent handle the same conversation?+

Yes. The team inbox is shared, so conversations can be assigned and handed between agents with the full history intact rather than restarting on a personal device.

Can we take payments inside a WhatsApp chat?+

Yes. Product catalogues and in-chat payments are supported, so a customer can browse, order and pay without being redirected to a separate checkout.

Planning a product like WapGrow AI?

Tell us what you want to build and we will help you scope it, plan it and ship it.